Delete Your Account

You can request full deletion of your the check-in account and associated data at any time. Once processed, this action cannot be undone.

How to Request Deletion

To delete your account, choose one of the following options:

• Email us at tristan@crowlabs.tech with the subject line "Account Deletion Request." Include the email address associated with your account.
• In-app settings — when available, you can request deletion directly from your account settings within the check-in app.

What Gets Deleted

When your account is deleted, we remove the following data:

• Account information (name, email, authentication identifiers)
• Profile and preferences (display name, language, tone style, reminder settings)
• Couple data (couple name, anniversary, invite codes)
• Notes (both private and shared)
• Recordings and transcripts (audio recordings, transcripts, recaps, and suggested actions)
• Check-in history (agenda items and session data)

Data Retention After Deletion

• Audio recordings are scheduled for deletion after transcription, typically within about 72 hours, as described in our Privacy Policy.
• All remaining account data is deleted within 30 days of your request.
• De-identified, aggregated analytics or diagnostic data that cannot reasonably be linked back to you may be retained.

Contact

If you have questions about account deletion, contact us at tristan@crowlabs.tech.