Privacy Policy

Effective Date: February 4, 2026

This Privacy Policy describes how Tristan Manchester (“the check-in,” “we,” “us”) collects, uses, and shares information when you use the the check-in mobile app and website (the “Services”). If you have questions or requests, contact us at tristan@crowlabs.tech.

Scope

This policy applies to the Services, including the waitlist.

Information We Collect

Information you provide

• Account information, such as name, email, and authentication identifiers provided via Clerk.
• Profile and preferences, such as display name, language, tone style, reminder settings, and timezone.
• Couple information, such as couple name, anniversary, and invite codes.
• Content you create, including notes (private or shared) and check-in agenda items.
• Recordings and transcripts, including audio recordings of check-ins, transcripts, recaps, and suggested actions.
• Waitlist information, including name, email address, and platform preference (iOS or Android).

Information collected automatically

• Device and usage information, such as IP address, device type, browser/OS, app version, log and error data, and timestamps.
• Website metadata, such as country and locale (from request headers) and device type.
• Call metadata, such as Daily session IDs, participant IDs, and recording IDs.

How We Use Information

• Provide and operate the Services, including authentication, partner pairing, notes, and check-ins.
• Process recordings, generate transcripts, and create recaps and suggested actions.
• Communicate with you, including waitlist updates and support responses.
• Maintain security, troubleshoot issues, and improve the Services.
• Comply with legal obligations.

How We Share Information

• With your partner for shared notes and check-in outputs.
• With service providers that help us run the Services (authentication, backend, storage, video calling, transcription, AI analysis, waitlist storage, and hosting).
• For legal and safety reasons.

We do not sell your personal information or share it for targeted advertising.

Service Providers (examples)

• Clerk (authentication)
• Convex (backend/database)
• AWS S3 (recording storage)
• Daily (video calling)
• AssemblyAI (transcription)
• AI providers via Vercel AI SDK (analysis)
• Google Sheets / Google APIs (waitlist storage)
• Hosting/infrastructure providers

Data Retention

• Audio recordings are stored in S3 and scheduled for deletion after transcription, typically within about 72 hours (configurable).
• Transcripts, notes, recaps, and account data are retained until you delete them or request deletion.
• Waitlist data is retained until you request removal or we close the waitlist.

Your Choices and Rights

• Request access, correction, or deletion of your data by contacting us.
• Control what you share with your partner by marking notes as private or shared.
• Opt out of waitlist emails at any time.

International Transfers

We may process data in the United States and other countries where our providers operate.

Security

We use reasonable safeguards, but no method is 100% secure.

Children

The Services are not intended for children under 13.

Changes to This Policy

We may update this policy; we will update the effective date.

Contact

tristan@crowlabs.tech